Help Center
Frequently Asked
Questions
Find answers to common questions about our sourcing, inspection, and shipping services. We're here to clarify every step of your journey.
Simply contact us with your product requirements, target price, and quantity. We will then identify suitable manufacturers, get quotes, and present you with the best options. Our local team will handle the initial screening to ensure quality from the source.
Yes, supplier verification is one of our core services. We check their business licenses, factory conditions, production capacity, and reputation. We can also provide on-site factory audit reports with real-time photos and videos.
We offer a comprehensive 3-stage inspection: Pre-production (checking raw materials), During-production (checking 20-30% of completed goods), and Pre-shipment (AQL standard inspection of finished products). We ensure every detail matches your specifications.
We provide flexible shipping solutions: Air Freight (3-7 days), Sea Freight (FCL/LCL, 20-45 days), and Express Courier (DHL/UPS/FedEx). We also offer DDP (Delivered Duty Paid) services to simplify your import process.
Absolutely. Our native-speaking negotiators understand the local market pricing and manufacturing costs. We work to get you the best price while maintaining quality, often securing terms that are unavailable to direct international buyers.
Yes, we handle all export documentation in China. For the destination country, we can work with our logistics partners to manage import customs clearance and deliver the goods directly to your warehouse.
Still have questions?
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